New Zealand Magazines

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  • Never miss an issue
  • Every issue delivered to your door
  • Discounts off the retail price
Questions? Call us on 0800 500 175
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Frequently Asked Questions

Which issue will I receive if I subscribe today?

New subscriptions will commence with the next available issue, unless you have specified otherwise (i.e. start after Christmas). You will not be sent the current issue on-sale on the newsstands. Renewal subscriptions will start at the end of your existing subscription period. If you aren't sure, drop us a line via the "Contact Us" tab.

How do I know if my order was successful?

An order confirmation will be sent to the email address you have given. Your order confirmation will advise the details of the subscriptions and amount paid. Any problems, feel free to "Contact Us" via the online enquiry form.

I don’t have a credit card. What other payment options are available?

Cash or Eftpos:

You can pay for your subscription by cash or Eftpos by visiting our office at: NZ Herald Building, 46 Albert Street, Auckland. We are open between 8.30am – 5pm, Monday to Friday (except public holidays).
   

Cheque:

You may send us in a cheque payment for your subscription. Please make your cheque payable to “New Zealand Magazines” and post it to us along with name and address details for billing and delivery. Address details are listed on the "Contact Us" tab.
   

Internet banking:

If you are an existing subscriber, you can pay your subscription by transferring the applicable amount to 06-0287-0590510-42. Please ensure you include your Customer Number as a reference for the transaction.
  

Direct debit:

With some of our magazine titles you are able to pay for your subscription by direct debit from your bank account. Call us on 0800 500 175 to find out more.

How do I give a subscription as a gift?

Simply select your desired gift subscription magazine, then proceed to the checkout. At the checkout, you will be asked if the purchase is a gift. If it is, you will be asked to enter the receipients name & address, as well as given the option to enter a personal message.

I’d like to purchase a gift subscription for a friend. Is there a card I can send them?

If you have indicated that you are ordering a gift subscription within the checkout process, you will be given the option to have a personal message sent to the recipient along with their first issue.

I wish to purchase a gift subscription for a friend but don’t want it to begin until after their birthday. How can I arrange this?

Simply give us a call on 0800 500 175 or fill out the online enquiry form and we would be only too happy to assist.

There was a gift offer with my subscription. Will I receive the free gift with the first issue?

If a free gift applies, all merchandise is dispatched and sent to subscribers once the promotion closes. It will arrive in a separate parcel to the magazine.

Often there are free gifts on the cover of magazines. Would these be included if I subscribed to a magazine rather than bought it at a store?

In some cases, promotional “tip on” gifts that are available with retail copies do not accompany subscriber copies. Subscribers receive their magazine subscriptions at significantly reduced rates compared to the retail price, as well as free delivery anywhere in New Zealand.

I am an existing subscriber and I’ve moved house. How do I change my delivery address?

Simply go to the "Contact Us" tab and either complete the online enquiry form or call us directly and we can action that for you.

I am trying to place an order but I don’t know what my postcode is. How can I find out?

Simply click on the "Find my postcode" link on the order form. This will open a pop-up window that takes you to the New Zealand Post Address and Postcode Finder page. You can look up your postcode here.

I am an existing subscriber and I’ve moved house. How do I change my delivery address?

Contact us at subs@nzmagazines.co.nz or by any of the methods listed here and we can action that for you.

I have a subscription and I’m going on holiday. How do I stop the magazines from piling up while I’m away?

We can temporarily suspend your deliveries during this time, and your subscription will simply be extended accordingly. Just advise us of the dates when you’ll be away, and we will place your subscription on hold. See the "Contact Us" tab for our details.

How do I get hold of a back issue of a magazine?

We keep a limited number of editions from the last 6 months, so give us a call on 0800 500 175 to find out if the issue you are after is still available for purchase.

I’m an existing customer. I think I may have missed an issue. What do I do?

Get in touch with us and we can arrange a replacement copy, or a credit on your subscription. See the "Contact Us" tab for our details.